Rhino Consultants and Facilitators User Name Password   Forgot Your Password? No account yet? Register Now Home | Contact Us | Site Map     Back Office Services Back Office Services   Import/Export Documentation   Call Centres   Order Handling   Customer Care   Customer Care Customer Care is the provision of service to customers before, during and after a purchase. “Customer Care” has been defined as a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation." Its importance varies by product, industry and customer; defective or broken merchandise can be exchanged, often only with a receipt and within a specified time frame. Retail stores will often have a desk or counter devoted to dealing with returns, exchanges and complaints, or will perform related functions at the point of sale. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. At Rhino we provide an extensive portfolio of services and support as well as consultancy to improve your customer care as well as the ability to Outsource your customer care to a professional and expertly managed team.         Medical & Healthcare | Teamworks | Animation | Caps & Hats | Outsourcing | Marketing Collateral | R & D | Software Development | Back office services Apparel & Clothing | Metal Works | Finance works | Sub Contracting | Reverse Engineering | Quality Control & Inspection     ©2010 rhinoconsultants.com. All Rights Reserved. Partnered by S P Solutions

Medical & Healthcare - Patient care aids such as Slings, Sliding Sheets, and Air Mattresses. Teamworks - Put together the perfect project team, manage projects to perfection! Animation - Make your marketing collateral come alive with customized Animation! Caps & Hats - Hats, Caps and Knit wear customized with your brand! Outsourcing - Focus on your competencies and still get the best value for money! Marketing Collateral - Reach out and touch your customers with expertly designed marketing collateral! R & D - Test the waters before you leap in! Any country! Any Market! Any Product! Software Development - Software Solutions that fit your organization like a glove! Back office services - Improve delivery by using our trained and certified back office! Apparel & Clothing - The perfect garment! Seamless execution! Metal Works - We helped reinvent the wheel! Finance works- Your books in our hands, your business in the black! Sub Contracting - Share your workload while ensuring quality and delivery! Reverse Engineering - We helped reinvent the wheel! Quality Control & Inspection - Quality is easy once you have our insights!