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| Software Development |
Various observers describe today's global economy as one in transition to a "knowledge economy", as an extension of an "information society". Therefore organizations that want to thrive in the Knowledge Economy or Knowledge based Economy of tomorrow, must identify and improve the way they manage and use knowledge found within the organization as a tool to achieve success. In an interconnected global economy where knowledge resources such as know-how and expertise are as critical as other economic resources, software plays an important role in how an organization is able to manage and leverage its knowledge resources.
At Rhino we have developed an excellent Knowledge Management tool, which enables and empowers organizations to use the knowledge embedded within organizational processes and practises. eDGEVANTGE is a web based process management platform which helps organizations improve process effectiveness and efficiency, streamlining processes by: |
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Electronically mapping processes and ensuring every process instance follows the designated path |
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Carrying all necessary support documents which are indexed against keywords for easy retrieval at a later date |
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Providing a real-time score board which helps track and trace every process instance so that no instance gets lost between cracks |
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Enables an organization to capture and manage processes using a set of logical checklists which are validated |
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Mine the data entered in the checklists to provide KPI reports for each process |
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Define services levels and configure the system to ensure your organizations meets these service levels using triggered alerts and escalation rules |
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eDGEVANTAGE was developed by our partners Strategic Partnership Solutions in Sri Lanka, and is marketed in the UK, Europe and the United States exclusively by Rhino. |
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